Though nothing can guarantee absolute safety on-line, ePublicEye.com provides several features that greatly reduce the risk to consumers.

All ePublicEye.com "Platinum" registered merchants are covered by our Credit Card Fraud Protection Program. The program is aimed at reducing the risk for online consumers. Online shoppers who make credit card purchases from ePublicEye.com Platinum registered merchants will be protected against unauthorized use of their credit card. If you experience any unauthorized use of your credit card as a result of shopping with an ePublicEye.com Platinum registered merchant, ePublicEye.com will reimburse you for losses not otherwise covered. See details

Secondly, ePublicEye.com maintains customer satisfaction records on all registered merchants. Our Open Customer Satisfaction Reporting System (OCSR) requires participating merchants to maintain a link to our remote database. The link allows ePublicEye to collect and report critical customer satisfaction, reliability and privacy practices data on participating members, 24 hours a day. By agreeing to open their customer satisfaction records to the public, participating merchants provide the most compelling means for consumers to determine if they are dealing with a reliable company with whom they can shop safely.

Thirdly, ePublicEye "follows-up" with consumers after every reported sale, to confirm that the shopper received the order when scheduled.

Next, all ePublicEye.com registered merchants are surveyed about how they use the personal information you submit to them. They are asked to disclose:

whether customer information may be shared with third parties.
whether customer information may be sold to third parties.
whether customer will receive E-mail from the company after the transaction is done.
whether customer is given option on use of information.
whether company retains customer information.
whether company has established a privacy policy.

The result of this survey is published in the merchant's public file. Consumers may then use the declared privacy policy as a yard stick to rate how the merchant handles the personal information they have submitted or to check on a merchant's privacy record before submitting.

Finally, ePublicEye's most "Professional members" give shoppers sound answers to frequently asked question through audio FAQ’s linked to their listing. ePublicEye webcasts interviews with owners or key company executives to help raise the comfort level of online shoppers. By listening, shoppers get a better sense of who is behind the web site, how knowledgeable they are about their products and services and how "customer friendly" the company is. Audio FAQ’s give shoppers information that is critical to the buying decision, that is impossible to get from a "text only" site.

These five features provide a credible measure of protection against credit card fraud, customer dissatisfaction, and breaches of consumer privacy. This is the ePublicEye.com advantage.