Comparison

Compare Certification Services
Features	PublicEye Platinum	BBB Online	Web Trust
Customer satisfaction ratings	Yes	No	No
Merchants rated by actual consumers	Yes	No	No
Full access to customer satisfaction reports	Yes	No	No
References made available to consumers	Yes	No	No
Merchants monitored 24 Hours a day	Yes	No	No
Instant recording of consumer reports	Yes	No	No
Reports updated	Instantly	Periodically	Quarterly
Background checks	Limited	Moderate	Extensive
Cost to consumers	Free	Free	Free
Cost to merchants	Free	$400-$5000	$1000+
Credit card fraud protection	Yes	No	No
Number of members	Over 4000	1550	--
Complaint resolution mechanism	Yes	Yes	No