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Press Release:
SingTel Yellow Pages Collaborates with ePublicEye.com to Boost online shopping Confidence.
Los Angeles, February. 9, 2000 -- SingTel Yellow Pages (http://www.yellow pages.com.sg) has entered into an agreement with ePublicEye.com Far East Pte. Ltd. to provide a customized version of ePublicEye's e-business rating system for its "Mall of Malls." SingTel's aim is to boost the confidence of e-commerce shoppers and concurrently, to provide member merchants with the critical customer feedback necessary to provide good customer service. The service will allow shoppers at the mall to rate listed e-businesses for reliability, privacy and customer satisfaction in 9 key areas of customer service. Customer rated attributes include; customer support, on-time delivery, comparative pricing and customer loyalty. The agreement is the first executed through ePublicEye.com Far East Pte. Ltd. a joint venture between ePublicEye.com and Inter-fas (http://www.inter-fas.com.sg).
"The growth of e-commerce does not rest on just providing site security but a satisfying shopping experience. As part of this strategy, we are embarking on a shopper's confidence building program. Our collaboration with ePublicEye.com is the endorsement towards that direction," said Mr Authur Lee, Director of e-business for SingTel Yellow Pages.
Under the agreement ePublicEye will design, implement, host and manage the e-business rating and monitoring system with custom reporting pages and a reporting system that has been localized to meet the unique needs of SingTel's Mall.
"We are pleased to have been chosen by SingTel to support their consumer confidence building initiative. The collaboration will enable the Yellow Pages Mall of Malls to differentiate their offerings from competitors, confirm the post-sale reliability of their merchants and ensure that customer satisfaction remains high" said Chris Bates Managing Director of ePublicEye.com Far East Pte. Ltd.
About SingTel Yellow Pages:
About ePublicEye.com:
For more information contact our office at 818/547-0222 or
wms@epubliceye.com or visit http://www.epubliceye.com
SingTel Contact: Charles Han (65)351-1801
Visit the beta site at http://www.epubliceye.com.sg
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